Citrix Secure Hub (Mobile Device Management Setup and Enrolment)

Submitted by 20026217 on Thu, 10/12/2020 - 16:06

iPad and iPhone Install and Setup (BYOD)

  1. Go to the Apple store on your iOS device, download the Citrix Secure Hub app.
  2. Open the app. 
  3. When prompted to install the app, tap Next and then tap Install.
  4. After Secure Hub installs, tap Open.

    Citrix Secure Hub Icon
     
  5. Enter the corporate credentials of the XenMobile Server: mdm.schn.health.nsw.gov.au Then, click Next.

    a
     
  6. Tap Yes, Enroll to enroll your iOS device.

    Yes, Enroll
     
  7. Type in your SCHN-CHW email credentials.

    Enter your credentials
     
  8. Read and accept the device management information, tap Next

    Device Management Information 1    Device Management Information 2
  9. Tap Allow when prompted, to download the configuration profile.

    Allow the configuration file
     
  10. After you download the configuration profile, tap Close.

    Profile downloaded - Close
     
  11. In your device settings, install the iOS certificate and add the device to the trusted list.

    XenMobile Profile Service
     
    • Go to Settings > General > Profile > XenMobile Profile Service and tap Install to add the profile.

      Remote Management Decision Screen
       
    • In the notification window, tap Trust to enroll your device into remote management.


       
  12. Open Secure Hub again.  After your credentials are validated, create and confirm a Citrix PIN when prompted.

    Create a Citrix PIN

  13. After the workflow completes, the device is enrolled. You can then access the app store to view the apps you can install on your iOS device.

    Add apps    Citrix App store

Available Apps from Citrix

  1. Occasionally, the MDM server will push apps as required to your iOS device. Tap Install.

    App Installation 1
     

  2. Some apps will appear in the Citrix hub MyApps section and other native apps e.g. ResolutionMD will appear on you iOS home screen.