Content Manager - Emailing

Submitted by 60146088 on Thu, 24/06/2021 - 16:37

Email a reference link or document via Content Manager.

Documents within Content Manager can be emailed to others through Microsoft Outlook (but not Outlook Webmail version).

  • Search for the document you wish to send to via email
  • Highlight the document and select the Mail Content Manager email icon
    OR
    right click and choose Send To and then click Mail Content Manager email

Content Manager email send to

There are 2 options to send a document via email

  1. Content Manager record reference
    This is a tr.5 link (Used when sending to a TRIM user)
    Note: you can chose to include the record number and record type in the subject

     
  2. Electronic document
    (Used when sending to a non-TRIM user)
    Note: you can change the name of the attachment
    Content Manager email recipient

You can tick all available options and they will all be included in the email.

Metadata tab
You can choose what metadata goes into your email message.
Select from the Available fields to Add. Move Up or Down as you'd like them ordered in your email.
Content Manager email metadata

Click OK to create email

Email message

An automated TRIM note with record metadata is inserted in the email.

Content Manager email message

NOTE: You need to send or close the email before you can resume any further work in Content Manager.

When the email is received the recipient can;

  • Click on the link which will open it within Content Manager, 
  • Open the attached document.

Email Signature

The email is in Plain text so your signature will only display in Plain text with no graphics/logo included.
Change your message to HTML if you would like your signature with logo included.


In Outlook go to Format Text tab then select HTML
Content Manager email format text

You can add your signature to the email from the signature option on the tool bar.

When the email is received the recipient can;

  • Click on the link which will open it within Content Manager, 
  • Open the attached document.

Sending multiple records

Multiple records can be sent.
Highlight the documents you want to send.
Ensure All Tagged Rows is selected and tick Always Show This Dialog.

Content Manager email multiple records

Outlook Inbox Column

See Content Manager records and their numbers from your Outlook inbox.
When an email subject line starts with "CM:" this is because it has been captured in Content Manager.

1.To see the record number in your inbox, right click on the inbox columns then View Settings

column

or

On the Outlook View tab, in the Current View group, click View Settings

2. In the Advanced View Settings dialog box, click Columns

view settings

3. In the Available columns list, scroll to "User-defined fields in Inbox" and select it

show column

4. Click Record Number, and then click Add. Use Move Up or Move Down buttons or drag to order your columns

add record

Application