Pexip is a web-based video conferencing tool that allows clinicians a secure platform to remotely connect with patients and families for telehealth appointments.
The tool is best used through the latest version of the web browser Google Chrome or Mozilla FireFox. At present Microsoft Edge does not allow the same functionality and Microsoft Internet Explorer is not supported.
Pexip from a PC is available through:
Available links to assist staff, patients and families in the use of telehealth via Pexip:
- Telehealth Conferencing with Pexip from a pc
- Telehealth via a mobile device - Instructions for Hosts
- Telehealth via a mobile device - Instructions for parent/carer or end user
- Administrative - Booking Telehealth Appointments
- Telehealth - Pexip Troubleshooting Guide
Considerations when conducting Telehealth appointments:
There are dedicated contact details for the Pexip teleconferencing support team if you have any issues.
Please find them below:
SCHN Telehealth Internet page
Support for NSW Health Staff: 1300 679 727
Email: videoconf@health.nsw.gov.au
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