My Health Memory - Inpatient Account Holder Registration (Cartula)

Submitted by 60165892 on Tue, 06/10/2020 - 13:38

My Health Memory by Cartula

The My Health Memory tab is available in the Admission, Check-InModify and My Health Memory Account Holder Conversations in Patient Management

To create an initial My Health Memory Account Holder for the patient:

  • Open the patient's chart in Patient Management

  • Click on the My Health Memory Tab

If the Account Holder already has a relationship established with the patient, they will appear in the "Relationship" pop-up

  • Select the Account Holder's Relationship to person

  • The Account Holder's details will be transferred across into the mandatory fields

  • Confirm details and click OK 

  • Based on the information entered, the Account Holder will then receive account creation instructions from the My Health Memory team

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If the Account Holder does not have an established relationship to the patient:

  • Select the Account Holder's Relationship to person

  • Enter a Family Name, First Name, Mobile number and Email Address 

  • Confirm details and click OK 

  • Based on the information entered, the Account Holder will then receive account creation instructions from the My Health Memory team

a

 To create multiple additional My Health Memory account holders for the patient:

  • Click on the My Health Memory Tab

  • Select No to Opt Out of My Health Memory 

  • Choose the Account Holder's Relationship with the patient

  • Click Yes to Modify Person Details 

Note: This will remove all information related to the previously entered account holder, however, it does not delete their account. 

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  • Enter a Family Name, First Name, Mobile number and Email Address

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  • Click OK

If the patient is over 14 years old, they have the right to request their own account

  • Click on the My Health Memory Tab

  • Select No to Opt Out of My Health Memory 

  • Update the Account Holder's Relationship to Self 

  • Enter a Family Name, First Name, Mobile number and Email Address 

a

If a patient or initial account holder requests to opt out 

  • Go to the My Health Memory tab

  • Select Yes in the Opt Out of My Health Memory

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For account management please contact HIU via SCHN-MyHealthMemory@health.nsw.gov.au

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