Scheduling - Face-to-Face appointments for long term ambulatory psych med patients - CHW

Long term patients who regularly present to the Psychological Medicine outpatient department, should initially have an Ambulatory encounter created. This encounter will remain open for future long term documentation, enabling all clinical documentation including mental health diagnosis to be on the one encounter, across multiple visits.

Schedule Appointments for an open ambulatory encounter

Navigate to Scheduling Appointment Book to schedule an appointment
Enter the correct Appointment type and Appointment location for an open ‘Ambulatory’ encounter to be created:
- Appointment type
  Only the following Appointments will create an open Ambulatory encounter:
  Psychological Medicine New
  Psychological Medicine F/U
- Appointment location
  Psych Med Ambulatory
  For example:
Complete the Appointment Details
Schedule and Confirm the appointment

For more information refer to Quickstart: Scheduling – Booking an Appointment

Check In Appointment for a long term patient - the first time

Right click on the appointment
Select Actions
Click Check In
Ensure all details are correct in the Check In window and click OK

Create an initial Ambulatory Encounter - when checking in the first appointment

In the Encounter Selection window, click Add Enc to create the initial Ambulatory encounter that will be used long term
Ensure information is correct in the OPD Check In window
In the OPD Visit tab Encounter Type and Location must be Ambulatory:
- Encounter Type: Ambulatory
- Location: Psych Med Ambulatory

Complete all relevant and mandatory fields and click OK
An open Ambulatory encounter has been created for the patient

For subsequent appointments for the Ambulatory Encounter

For subsequent appointments, the following appointment types can be used and associated to the open Ambulatory encounter:
- Appointment type:
  - Psychological Medicine F/U
  - Psychological Medicine Telemedicine New
  - Psychological Medicine Telemedicine F/U
- Appointment location:
  - Psych Med Ambulatory

Associate the Appointment to the open Ambulatory Encounter

Ensure the open Ambulatory encounter type is highlighted and does not have a discharge date
Click OK
The patient’s appointment has now been associated with the open Ambulatory encounter

Important: if the patient does not have an open Ambulatory Encounter to associate with, click Add Enc and follow the steps above to create an initial Ambulatory Encounter.