Admin
Mental Health - 7 day Inpatient and ED follow up process
The following Quickstart details the 7 day follow up phone call process for discharged Mental Health (MH) patients. This is a two part process involving Administrative staff and MH clinical staff …
SCH ED Quick Reg and MPI Search
Patient presents at Emergency Department.
Initial Search
First step (all staff) is to launch Quick Reg from the FirstNet Tracking Board
Search for patient using
surname, firstname
Sex…
Scheduling - Discharge OPD encounter - SCH
This Quickstart will outline the process of discharging an OPD encounter in Scheduling Appointment Book using the Check Out Action. This will streamline the multi-consultant clinics where multiple…
Downtime - 724 Access Viewer for facilities
724Access Viewer is a view-only application that receives information from PowerChart in real time. It can be used during Downtime to access patient information. Only information from the current…
Update CMBS Item Numbers When Corrupted
Appointment CMBS item numbers can have two issues that can be resolved
Blank Item Numbers
The Appointment can have blank item number that are seen via the scheduling person inquiry
App…
Scheduling – Overriding Appointments
When booking appointments for a patient across multiple resources a conflict may arise and the Confirm button will be disabled until the override is performed.
To override and confirm the…
Patient Management – Pending Admission Process - SCH
Pending Admission functionality is now available in Patient Management. If a patient is on the way to the hospital and it is within 24 hours of admission – a Pending Admission can be created in…
Scheduling Appointment book changes with Post Document functionality
Currently, the 'Post Document' tab in the Scheduling Appointment book displays all the post documents correspondences letters for that patient
The change to the 'Post Document' tab will set the…
Documentation - Creating Letters (with letter head)
Dynamic Documentations allows the creation of letters by Providers and Clinics within PowerChart. This removes the additional use of MS Word and DocLoader. Further benefits include the reduced use of…
Patient Management - All Ward List Functionality
All Ward List in Worklist populates a list of all in inpatients for the selected facility.
Click on the Worklist banner, and click All Ward.
Select a facility from the list and click OK
A list…
FirstNet - Cancel Discharge - SCH
Patients that have been incorrectly discharged from the Emergency Department are now able to be placed back on the tracking board by all ED clerical staff through the PM Conversation Tab in FirstNet…
FirstNet - Modify Inpatient Encounter -SCH
To enable quick access to Modify Inpatient Encounter the conversation has been added to the Clerk SCH board.
Click the Clerk SCH Tab
Select Modify Inpatient Encounter
Search patient, select…
Scheduling - Adding / Removing Slots
Adding Slots
In Scheduling Appointment Book, highlight the required resource, right click, hover over Slots and click Add Slots
An Add Slots option window will appear
Type in the Day begin time…
Admin - Managing an ED patient with active Inpatient Encounter (FirstNet and PM)
If a patient with an open inpatient encounter presents to the emergency department (eg. HITH patient/ gate leave patient/ C2N patient who has deteriorated) the original inpatient encounter should…
Scheduling - How to Link a Referral to an Appointment
Find the referral in Request List Inquiry
Right-click on the referral
Hover mouse pointer over Link
Click New Appointment if you are creating a new appointment, or Existing Appointment or Request…
Scheduling - How to Find a Referral in the System
How to Find a Referral in the System
1. Click on the Request List Inquiry icon in your tool bar.
2. Select the Inquiry 02 - Referrals by Person
3. Enter the patient's last name and first name in…
Patient Management - Change Attending Doctor
Right click on the patient, select Conversation, and click Modify encounter.
In the Admission tab, click on the magnifying glass next to Attending Doctor.
Search the Attending Doctor’s name,…
Scheduling - Encounter Selection at Check In
When a patient is Checked In within Scheduling Appointment Book, it is important that the correct Encounter type is associated with each appointment. All appointments must either have a new encounter…
Patient Management - Changing Attending/ Admitting Doctor - SCH ED
1. Open AppBar
2. Open the Modify Encounter Conversation in Access Management.
3. Search for the patient, select relevant encounter and press OK.
4. The Modify Encounter window…