telehealth

Telehealth Experience Dashboard - Customise Graphs

The Exploration Menu provides various options for customising graphs. Hover cursor in top right corner of graph to be customised. An ellipsis icon ... for "More" options should pop up Click…

Telehealth Experience Dashboard - Combine Multiple Graphs into Stories

Stories Combine a selection of graphs into one place and save as a PDF or PowerPoint slides.   1. Take Snapshot of Graphs for the Story  Apply desired filters (if any) Hover cursor in the…

Telehealth Experience Dashboard - Using Filters and Bookmarks

The Dashboard default is network-wide data. Data can be filtered using options on the left side of the page. Select one or more Filters   Click on a filter to select The selection will…

Telehealth Experience Dashboard - Locate and Navigate

Where to find the Telehealth Experience Dashboard The Dashboard is found on the SCHN home intranet page under "Clinical Links" "How safe are we?" menu. Click on the link here.   Navigate the…

Telehealth Experience Survey - Useful Resources

The following QuickStarts provide information on different aspects of the survey and dashboard functionality. Click the title to hyperlink to the QuickStart. Telehealth Experience Dashboard - Locate…

Scheduling - Telehealth appointments for long term ambulatory psych med patients – CHW

Below is the workflow for long term psychological medicine patients seen by telehealth and who do not have a prior open ambulatory encounter. Important steps in the workflow to create an open…

Using QARS to view Telehealth Survey data

Open QARS from the Application Launcher Window Log In, All NSW Health staff have access to QARS Username - employee/Stafflink number Password - Stafflink password   Select ‘QARS Survey’ tab at…

Scheduling – Rescheduling and changing appointment type to telehealth

To reschedule a regular face to face appointment and change the appointment type to a telehealth appointment type: Go to the required appointment in Scheduling Appointment Book Highlight the…

Telehealth - Considerations when conducting virtual appointments

For those working from home, please follow the important reminders below when conducting telehealth appointments.  Ensure that you have: A private, well-lit area free from distractions where you…

Working From Home

The Sydney Children's Hospital Network is working hard to ensure that all staff, patients and families are safe through this difficult time. It is important that managers and staff consider…

Telehealth via Pexip

Pexip is a web-based video conferencing tool that allows clinicians a secure platform to remotely connect with patients and families for telehealth appointments. The tool is best used through the…

Troubleshooting Pexip

In Pexip there are a number of settings that may cause problems for the telehealth appointment, these settings can be adjusted with the ellipsis (three dots).  There are two places to adjust these…

Booking Telehealth Appointments

To book a telehealth appointment open Scheduling and click on the Appointment tab.   Search for the Telehealth Appointment Type and select the appropriate appointment.Please note: - if you do not…

Pexip for Patients, Parents and Families

Instructions for patients, parents and families joining a telehealth conference. Click the green Join button and wait for the clinician to accept you into the VMR or for the clinician to join the…

Pexip for Clinicians

Note: Please refer to either of the two QuickStarts below regarding logging into Pexip prior to following the instructions in this QuickStart. Pexip - Telehealth Conferencing via a pc Pexip -…

Telehealth Conferencing with Pexip from a PC

Pexip is a web-based video conferencing tool that allows clinicians a secure platform to remotely connect with patients and families for telehealth appointments. The tool is best used through the…